Studying Performance in Supply Chain Management Using Data Mining Software

This paper present a new supply chain management information system based on measuring performance using dataming software. One of The most important part of this study lays in comparing the most common softwares, referring to many criterias. This study will help managers to take decisions and enhance supply chain in public administrations using the combination of information systems and dataming studies. The information system is based on a new approach using customer complaints. It helps to generate dashboards, reports and charts in order to compare each supplier results and verify the quality of each delivery.